Bringness respects client’s privacy and Security!
This is to bring to you in consideration that the application and its promotional website (http://www.bringness.com ) and its related services are owned and wholly operated by ("BRINGNESS GmbH”).
BRINGNESS App and/or its affiliates ("BRINGNESS," the "Company," "we," "us," and "our,") respect your privacy and are committed to protecting it through its compliance with its privacy policies.
In any case, you are using our application or website, or on behalf of any third party (including as a relative, guardian or company representative) you would be considered as an authorized entity to accept these conditions on behalf of any such third party. We hereby ensure you that your privacy is protected under the General Data Protection Regulation (EU) 2016/679 Act.
We certify that our application, “BRINGNESS” and its promotional website (http://www.bringness.com ), will not forcefully collect any personal data about you (e.g. your full name, address details, contact number or e-mail address), unless you willingly opt to provide us with it (e.g. by registration, enquiry etc.), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.
We are also acting as a “Controller” here. A controller is responsible for the processing of your personal data and decides the purposes and means of the processing of your personal data.
When you do provide us with your personal information, we use it to respond to your queries, process or provide you access to specific information or offers. Also, to support our customer relationship with you: we may store and process personal data/information and share it with our affiliates to better understands your needs and how we can improve our services.
i.Harmonize data privacy laws across Europe.
ii.Protect and empower all EU citizens’ data privacy.
iii.Reshape the way organizations across the region approach digital data privacy.
i.Right of access – Explains the right to know what/from where the data is collected and
how it is processed.
ii.Right to rectification – Explains the right to request the change/modify of personal data
Iii.Right to erasure – Explains the right to request the deletion of personal data
iv.Right to restriction of processing – Explains the right to restrict the processing of personal data/information.
v.Right to data portability – Explains the right to transfer personal data in a machine-readable format.
vi.Right to object – Explains the right to withdraw from given consent or object to the processing of personal data
PERSONAL INFORMATION POLICY
3.1 Register and Getting Authentication
Once you get registered or your account get authentication, you are willingly allowing this Application, its services “BRINGNESS” and its promotional website (http://www.bringness.com ) to identify you and give the access to utilize the services. Depending on what is detailed or explained, various third parties may provide registration and authentication. In such cases, the Application will access some Data or information, stored by these third party services, for registration or identification process.
3.2 Information regarding Personal Information & its usage
3.2.1 The information we collect
Your Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We ensure our users that we do not, in any manner, consider your personal data/information to include the details that has been made unspecified or aggregated so that it can no longer be used to identify a particular person, whether in combination with other information or otherwise.
We collect this information:
directly from you when you willingly provide it to us; and/or
spontaneously as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).
In cases where customer does online table reservation in advance or while seating physically in the restaurant, we are authorized to collect the respective data of that customer.
3.2.2 Information You Provide to Us
The information we collect on or through our Services may include:
During order processing, your personal information is required to complete your order, confirm your order, and evaluate your order, payment, and any refund. We may collect Full Name, Address information, Contact details, Order and Payment details.
We may process Full Name and Restaurant Rating when you rate a restaurant.
When a customer contacts our customer service, we will use your information i.e. full Name, Address, and Contact details, Payment details (if required) in context to provide answers to your complaint.
3.2.3 Information We Collect Through Automatic Data Collection
We may, as a matter of course, collect certain information about the computer or devices (including mobile devices)
Use of the information: Details of your use of our services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through our Services.
Information regarding computer/devices: Information about your computer, Internet connection and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type etc.), mobile network information and the device's telephone number.
Saved data and files: Our applications also may access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.
Real time location: Our applications collect real-time information about the location of your device, as permitted by you.
URL frequency: The URL of the last web page you visited before visiting our websites.
Your preferences: Your preferences and settings such as time zone and language.
3.2.4 Usage of the information we collect
The information we collected from user/s allowed us to use it for the following purposes: access to third party services' accounts, responding to customer queries, catering and resolving technical problems, conducting research to improve the services and quality, interaction with external social networks and platforms, billing and collection, handling payments, registration and authentication, content managing, advertising, location-based tracking’s, and but not limit to interaction with support and feedback platforms.
If in any case, you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data and/or adjust your user preferences in your account profile. We may use the information we have collected from you to enable us to display advertisements to our advertisers'/service providers' target audiences.
3.2.5 Sharing the information
We may disclose personal information that we collect, in the following ways:
Information Shared with Restaurants
When you order online food through us, your information is provided to us and to the restaurants with whom you choose. In order to expedite your online reservation and food ordering, we provide your obligatory details to that restaurant in a similar manner as if you had made a reservation or food order directly. The restaurant/s may use the given details for its own purposes. We do not control the privacy policies/practices of restaurants. We advice our users to connect with the restaurant directly if you want to learn about its privacy practices.
Information Shared with Third Parties
If you have subscribed to receive the promotional letters/updates, we may share your data/information to third-parties to advertise their products or services to. We contractually require these third-parties to keep your personal details as confidential and use it only for the sole and legal purpose. Also to marketers/service providers and other third-parties whom we use to support our work e.g. food delivery and who are bound by contractual obligations to keep personal details confidential and practice it only for the disclosed purposes.
COOKIES RELATED POLICY
4.1 Definition and use
When you visit our website or application “BRINGNESS” and to enable the use of certain services or functions, we use so-called cookies on various pages. These are small files that are stored on user’s device. You can set your browser to get informed regarding the cookies and willingly accept or exclude the acceptance of cookies for specific cases or in general. Failure to this acceptance, set cookies may restrict the functionality of our website or application.
4.2 Objection to the use
In case you do not wish us to collect and analyze information about your visit, you can object to this at any time. For this you can contact us at email@example.com. Please note that for technical reasons an opt-out cookie can only be used for the browser from which it was set. If you delete cookies or use a different browser or device, you will need to re-opt-out.
4.3Cookies from Third Party
In case you access the Website or Application “BRINGNESS” via a Google ad, Google Adwords will set a cookie on your device. This cookie will expire after 30 days. It is not for personal identification. If the cookie has not expired when visiting certain pages, we and Google can recognize that someone clicked on the ad and was redirected to our site. Each advertiser receives a different cookie. Therefore Cookies cannot be tracked through the websites of advertisers. If you do not want to participate in the tracking process, you can also opt-out of setting a cookie, through your browser setting, which generally disables automatic cookies. You can also disable these cookies by setting your browser to block cookies.
We work with Google Analytics. The information generated by the Google Analytics cookie about your use of our website is usually transmitted to and stored by Google on a server. The IP address of the users of Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area is shortened beforehand. Google may utilize will this available information on our behalf to access and calculate your use of the Website and Application “BRINGNESS” to compile reports on website activity and to provide us with other services related to website usage and internet usage.
CONFIDENTIALITY AND SECURITY
5.1 Protection of your Personal Information
We ensure each of our Users that their information is protected from unauthorized access or use by way of passwords or other industry-acknowledged means. Whenever Personal Information is stored on our computers (which may be for an unspecific time, or a more limited time based on other factors), all the servers of ours that store this information are located behind a secure firewall. Since your financial information and certain other Personal Information are especially sensitive, we take special care to keep it secure. We will only electronically transmit or ask for this information over secure Internet connections using precautions.
In certain cases where customer does online table reservation in advance or while seating physically in the restaurant, we are authorized to collect the respective data of that customer. Bringness also ensures that the collected data will be passed to necessary and safe channels such as driver or respective delivery partners.
5.2 Payment/ Card related security
The Company “BRINGNESS GmbH” reserves and protects all debit/credit card information and details. “We ensure that all credit/debit cards’ details and personally information/details will NOT be stored, sold, shared, rented or leased to any other third parties’ and we will not pass any card details to third parties’’. We maintain strict security and privacy related standards to prevent any unauthorized access to your Personal details.
In addition to this, “BRINGNESS” takes required steps to ensure data privacy and security including through hardware and software methodologies. However, (http://www.bringness.com ) cannot guarantee the security of any information that is disclosed online.
IN ORDER TO RESTRAIN ANY KIND OF UNAUTHORIZED APPROACH OR ANY WRONG MEANS OF USER’S PERSONAL DATA/INFORMATION, WE HAVE SET EVERY VIABLE STEP SUCH AS ELECTRONIC SECURITY SYSTEMS AND PASSWORD PROTECTIONS TO SHIELD AND GUARD THE PERSONAL DATA/INFORMATION WE GET WHICH WOULD BE SECURED AGAINST UNAUTHORIZED ACCESS.
POLICY RELATED THIRD PARTY
CHOICES AND RESPONSIBILITY
8.1 Change/Modify/Delete or Close Your Information/Account
We give full access and rights to change or modify your provided data/information at any time by editing your profile, deleting content that you have posted or by closing your account.
You can edit, modify, change or delete your personal details anytime controlled by us (“BRINGNESS”) regarding your profile or remove your information or close your account. You can also contact us at firstname.lastname@example.org for any account information accessible to you.
All the information you have shared with us or that others have copied may also remain accessible even after you have closed or deleted the information or account. You may not be able to access, correct or eliminate any information about you that would be copied or exported from the application, because this information may not be in our parameter of control.
8.2 Intellectual property rights
“BRINGNESS” Application and its promotional website, protects the ownership of all intellectual property rights in the applications, its service and in all trade names, trademarks, service marks, logos, and domain names "BRINGNESS" in any manner related or displayed with the applications. You must not take any advantage to using unlawful techniques to use marks of the application “BRINGNESS” including its Trademarks, Trade name, or all other intellectual property information and details (includes images, text, page layout, or form) without express written consent. You are strictly prohibited to use any tags or texts without our written authorization.
8.3 Copyrights and Trademark
The Company “BRINGNESS GmbH” reserves all the rights to suspend, disable, or terminate the accounts of all the users who frequently violate or are repeatedly violating the copyrights, trademarks, or other intellectual property rights. The non-discrimination provision of Article 6 EC (formerly Art. 7), the provisions of Article 36 deals on the issues of protection of industrial and commercial property (including copyright).
We also reserves and respect the trademark rights. We reserve all rights to suspend, disable, or terminate the accounts with any other content that misguides or violates another's trademarks with its sole discretion. If you, in any manner, you feel that someone may be using your trademark in context with us, please email us at email@example.com , and we will review your complaints instantly.
You authorize and agree that the company “BRINGNESS” may save and secure all means of communication between you and “BRINGNESS” through the website and application or any of its services offered. We may, at any time, disclose related information if required to do so by governing law or if we determine that such disclosure is required in order to (a) submitted with legal binding processes, (b) impose the use of agreement, (c) respond to returns or claims that any information provided restricts or violates the rights (d) safeguarding the rights of the personal safety and its associates, users, recorders or visitors to this application.
Include the following while contacting us:
Complete Office Address